State Farm® Insurance Agent Steve Higginbotham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kendra White
September 2, 2026
"I have had coverage with Steve for a little greater than a year I do believe and it has been the best experience! They are friendly and like family now. They make sure you have the best prices and reach out when anything changes! It’s been the most comfortable I have ever been with an insurance company. I highly recommend them. Such a great experience!"
"Kendra, Wow! Thank you for the awesome review. We appreciate you. "
susan warbington
August 26, 2026
"Shane was very helpful in explaining next steps for getting my car repaired after a recent accident. The information from a 3rd party estimator was confusing and Shane calmed my anxiety. I appreciated his patience."
"Thank you for the review Susan. We appreciate you!"
Leona Anderson
August 26, 2026
"Great at responding to questions about dividends. Thank you Oh it’s Leona not Velma."
"Thank you Leona. Enjoy those dividends! "
Cooper Pettit
August 25, 2026
"Outstanding Service."
"Cooper, we appreciate the 5 Star review!"
Cass Rutledge
August 25, 2026
"Wow. Simply wow. David Jenkins III is a - dare I say - excellent insurance agent. Special Agent David walked me through each step in such a special and methodical fashion. I couldn’t help but blush at his nice demeanor. He made the complicated world of “insurance” seem so simple to a newcomer to the field like myself. Surely, our posterity will sing of Special Agent David for generations. Oh how great his skills! Oh how sweet his words! Like honey trickling from the beehive. Like a summer’s breeze, cool to the touch. Like the song of angels. High marks for Special Agent David. High marks indeed."
"Cass, thank you for the review."
Theresa Briggs
August 25, 2026
"Thomas is very professional and kind! It is always a pleasure speaking with him!"
"Theresa, thank you for the 5-star review! We appreciate you. "
Libby Walden
June 3, 2026
"Shane took care of my needs with such ease."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Stacey rawls
May 1, 2026
"Outstanding customer service! They always address my needs and take care of everything in a timely manner! 10/10!"
"Stacey thank you so much for your 5 star review! We love taking care of our customers. "
Melvin Bonds
April 8, 2026
"It's not often when your call goes to voice mail and you leave a message that your call is returned before you can put the phone down. Thanks, Ms. Joley, for your assistance with my coverage matters."
"Melvin, thank you for your 5 star review. We appreciate your business and are happy to have Joley back on our team. "
Jasmin Prince
March 16, 2026
"Kim was such a great help! Great energy and patient!"
"Jasmin, Thank you for the 5-star review! Kim likes taking good care of our customers."
Veronica turner
March 10, 2026
"Great customer service. David Jenkins is awesome!"
"Veronica, thanks for the great review. We are glad to have David as a part of our team.
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Mimi MomOnAMission B
March 5, 2026
"Great service and friendly staff"
"Mimi, thank you for your 5 star review!
"
Christi Turnage
February 27, 2026
"Excellent customer service. Kim has years of experience and always responds to any request in a friendly and professional manner. I highly recommend this agency to anyone with insurance needs!"
"Christi, thank you so much for your 5 star review! We appreciate you and are glad to help with your insurance needs. "
Christi Turnage
February 27, 2026
"Excellent customer service. Kim has years of experience and always responds to any request in a friendly and professional manner. I highly recommend this agency to anyone with insurance needs!"
"Christi, thank you so much for your 5 star review! We appreciate you and are glad to help with your insurance needs."
Donna Moore
February 23, 2026
"They are always friendly and kind and that's what I love awesome customer service...thumbs up"
"Donna, we appreciate you! Thank you for the great review."
Angela Glasper
February 4, 2026
"Shane was very professional and quick in assisting me with the changes in my rental policy. The staff is always so professional in assisting with any matter. I would recommend in a heartbeat."
"Angela, Thank you for your 5-star review. We appreciate customers like you and look forward to continuing to service your insurance and financial planning needs. "
Marian Jenkins
January 31, 2026
"Super great costumer service! Everyone was so friendly! It was super easy to set up my life insurance policy."
"Marian, thank you for the 5 star review! David was glad to help you get your life insurance started. Let us know if we can help any of your other friends or family with their life insurance needs."
Linda Coleman
January 30, 2026
"The lady I spoke with was very helpful and professional."
"Linda, thank you for the great review! We are here to help."
G. Sanders
January 29, 2026
"Shane was very helpful and efficient. I completed my transaction timely with no waiting."
"Wow! Thanks for the 5 star review. Shane takes great care of our customers."
Melvin
January 29, 2026
"The staff at State Farm are always very friendly and professional. I would recommend Steve Higginbotham and his entire staff based on my pass and present experience with them. Thanks for making my insurance needs easy"
"Melvin, we appreciate the great review. Our goal is to take care of all your insurance needs and make it easy for you at the same time. We are happy to help! "
mangle Shanks
January 28, 2026
"Friendly, Customer Oriented and Professional."
"Mangle, Thank you for your awesome review! We appreciate you and look forward to continuing to service your insurance needs. "
Jimmy Fuller
January 21, 2026
"The lady I spoke to made it so easy. Everything I asked she answered. Very professional. Reasons like this keep me a State Farm Insured"
"Jimmy, we appreciate your review. We look forward to continuing to service your insurance needs. "
Jon Garrett
January 16, 2026
"Excellent service. Highly recommend this firm."
"Jon, thank you so much for the review. We value your business. "
Mike Russum
December 23, 2025
"Very easy to work with. They are quick to respond"
"Mike, thank you for the 5 star review. Our goal is to provide you with fast, friendly and great service."
Michelle Johnson
December 2, 2025
"Always answers calls or returns calls promptly. Always answers my questions and does what is needed with expediency."