Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bonnie Mobley

Bonnie Mobley

January 8, 2025

5  out of  5
rating by Bonnie Mobley
"Thomas helped me work out a fantastic bundle for two houses and my automobile. He was so patient and took an amazing amount of his time to be sure that I was getting exactly what I wanted and needed. I could not be more pleased with the cost or with the exceptional way I was treated. I highly recommend him for any insurance needs you may have. You will not be disappointed."
We responded:
"Bonnie, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Brad Reynolds

Brad Reynolds

January 3, 2025

5  out of  5
rating by Brad Reynolds
"Steve Higginbotham's team is always ready to save you money and give you the greatest customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kim Reynolds

Kim Reynolds

January 2, 2025

5  out of  5
rating by Kim Reynolds
"The Higginbotham team really has the customer’s best interest in mind. They will work to get you the best rate possible, and give great customer service. FIVE STARS!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Katie Ceasar

Katie Ceasar

December 26, 2024

5  out of  5
rating by Katie Ceasar
"I love state farm u guys are so nice .love been a customer keep the good work up ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Mosley

Mosley

December 23, 2024

5  out of  5
rating by Mosley
"I give 5 stars because the service is always awesome and they really take care of our needs and never just try to sell us just anything to take our money like the other "Guys". But me and my family love State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of burnett lawson

burnett lawson

December 17, 2024

5  out of  5
rating by burnett lawson
"Great service everything is explained and they work within your budget,kim is great when you have questions she listens first then help with solution"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Emily Guess

Emily Guess

September 24, 2024

5  out of  5
rating by Emily Guess
"Thomas with State Farm was so helpful. He cut our auto insurance almost in half! I definitely recommend him."
We responded:
"Emily thank you for the review. Thomas does a great job helping customers."
Profile photo of Yolanda Jackson

Yolanda Jackson

September 16, 2024

5  out of  5
rating by Yolanda Jackson
"Great customer service! Worked with me to get the best insurance rate and coverage."
Profile photo of Kelly Wood

Kelly Wood

July 30, 2024

5  out of  5
rating by Kelly Wood
"Great customer service and communication! Steve and office staff are incredibly helpful, resourceful and friendly! Highly recommend for all your insurance needs! - Kelly Wood (customer since 2004)"
We responded:
"Kelly, Thanks for the Great Review! Its customers like you that make this career worthwhile. We appreciate you. Steve"
Profile photo of Dianna Sessums

Dianna Sessums

July 26, 2024

5  out of  5
rating by Dianna Sessums
"Great agent and service."
We responded:
"Thank You Dianna! We appreciate your business."
Profile photo of John Grice

John Grice

May 29, 2024

5  out of  5
rating by John Grice
"Joley was very patient and helpful when I called. She provided all the information I needed and called me back promptly. Very professional."
We responded:
"Thank You John for the great review of Joley. We are glad to have her as a part of our team! "
Profile photo of Amelia Agostinelli

Amelia Agostinelli

May 15, 2024

5  out of  5
rating by Amelia Agostinelli
"Mr. Steve and the team they have is extraordinary with being quick and trustful with the work they do for us and my family. Anytime I need help I always call or stop by the office and they always give me a hand. It’s great having an agent that makes our relationship with them not just like we are there customer!"
We responded:
"Thanks Amelia for the positive review! We appreciate you and your family. "
Profile photo of Rhiannon Johnson

Rhiannon Johnson

April 30, 2024

5  out of  5
rating by Rhiannon Johnson
"Thomas Moore was extremely helpful when I reached out for a quote for my homeowner's and car insurance. Not only was he easy to reach and communicate with, but he was timely when working up a quote for me. I ended up with a quote that fit my budget and provided the coverage I needed. He was very patient with me as I was deciding on how much coverage I needed, and I eventually ended up completing the process and obtaining the policy fit for me. I highly recommend!!"
We responded:
"Thank You Rhiannon for the great review."
Profile photo of Theresa Briggs

Theresa Briggs

April 26, 2024

5  out of  5
rating by Theresa Briggs
"Thomas is very professional and kind!"
We responded:
"Thank You Theresa! Thomas is a big asset to our team."
Profile photo of Glenn Bond

Glenn Bond

April 6, 2024

5  out of  5
rating by Glenn Bond
"Thomas was friendly, helpful, and attentive to details I requested for my bundled auto and homeowner policies. The coverage is good and the premiums are reasonable."
We responded:
"Thank you Glenn for the positive review. Thomas is a big asset to the Agency. "
Profile photo of Gary Mason

Gary Mason

February 5, 2024

5  out of  5
rating by Gary Mason
"Responsive and easy to work with and I saved some money too! Highly recommended."
We responded:
"Thank you Gary! We appreciate your business."
Profile photo of Candace Vincent

Candace Vincent

May 9, 2023

5  out of  5
rating by Candace Vincent
"Kelly and Steve are fantastic to work with. Easy, straight forward and professional. Highly recommend this agency."
Profile photo of chaka mason

chaka mason

March 21, 2023

5  out of  5
rating by chaka mason
"Add my son to my policy at a reasonable price."
Profile photo of Anita Gibson

Anita Gibson

December 7, 2022

2  out of  5
rating by Anita Gibson
"Have 3 vehicles 3 different policies to drive up the cost."
Profile photo of Cedellia Bowen

Cedellia Bowen

August 26, 2022

5  out of  5
rating by Cedellia Bowen
"I reached out to the agent regarding insurance for my mother. I spoke with Ashley Edmudson who had an awesome personality. I was very appreciative of her “Chic fil a” type service as it’s hard to find this type of service outside of Chic fil a. She was very knowledgeable and I appreciated her professionalism. Keep up the good work!"
Profile photo of Kelcei Williams

Kelcei Williams

January 27, 2022

5  out of  5
rating by Kelcei Williams
"Ashley is the best!!!!!!"
We responded:
"thanks Kelcei, We appreciate it, and your State Farm business!"
Profile photo of Kimberly Chamberlain

Kimberly Chamberlain

January 10, 2022

5  out of  5
rating by Kimberly Chamberlain
"Ashley was very honest & available to advise & assist in the best way possible."
We responded:
"Kimberly. Thanks so much for your kind words, We appreciate your business"
Profile photo of K Chambers

K Chambers

December 21, 2021

1  out of  5
rating by K Chambers
"Ashley screwed everything up on my policy then lied to cover it up!"
Profile photo of Stephanie Edgar

Stephanie Edgar

November 15, 2021

5  out of  5
rating by Stephanie Edgar
"I truly can't say enough good things about Ashley Edmundson. She is so helpful and super responsive!"
We responded:
"thanks Stephanie for the kind words. We Appreciate your business."
Profile photo of Darryl Adams

Darryl Adams

September 28, 2021

5  out of  5
rating by Darryl Adams
"Steve Higginbotham - State Farm has always met my needs for the years of service. The staff is always courteous and professional."
We responded:
"Darryl, thanks so much for your review and kind words. We appreciate your business!"